GEAR UP with CPR - Terms and Conditions

Effective Date: April 15, 2025

1. Introduction

Welcome to GEAR UP with CPR. These terms and conditions outline the rules and regulations for using our website and services. By accessing this site and/or registering for our courses, you agree to these terms in their entirety. If you disagree with any part, please do not use our services.

2. Services Offered

GEAR UP with CPR provides CPR, AED, and advanced cardiac care training courses, including BLS, Heartsaver, ACLS, and PALS classes, as well as e-learning options. We reserve the right to modify or discontinue our services at any time without prior notice.

3. User Responsibilities

  • Accurate Information: Users must provide accurate and up-to-date information when registering for courses or contacting us.
  • Prohibited Conduct: Users may not use the site for unlawful purposes, disrupt the site's functionality, or engage in any activity that could harm our reputation.
  • Attendance: Students are expected to arrive on time for all scheduled classes.

4. Payments, Cancellations, and Refunds

  • Payments: While we allow students to pay a deposit to secure registration, the full balance must be paid prior to the start of class. Failure to complete payment before class may result in forfeiture of your spot without refund of the deposit.
  • Cancellation Policy:
    • Cancellations made 48+ hours before the scheduled class will incur a $25 cancellation fee, with the remainder refunded to the original payment method.
    • Cancellations made within 48 hours of the scheduled class will incur a $50 cancellation fee, with the remainder refunded to the original payment method.
    • No-shows or notifications after class start time will not receive any refund.
  • Rescheduling Policy:
    • Rescheduling requests made 48+ hours before the scheduled class: No fee for the first reschedule.
    • Rescheduling requests made within 48 hours of the scheduled class: $25 fee for BLS or Heartsaver classes; $50 fee for ACLS or PALS classes.
    • Any additional rescheduling requests will incur the same fees per rescheduling attempt.
  • Lateness Policy: Students arriving 15 minutes or more after the scheduled start time will be considered a no-show, or the rescheduling policy will apply at the instructor's discretion.
  • No-Show Policy: Students who fail to attend their scheduled class without prior notification will not receive a refund or credit, and the cancellation policy will apply.
  • E-Learning/Online Policy: Once an e-learning access code has been redeemed, no refunds will be provided under any circumstances.
  • Chargeback/Dispute Policy: A $25 processing fee will be charged for any payment disputes or chargebacks initiated with your payment provider. This fee is in addition to any other applicable fees and will be due immediately.

5. Product Return Policy

Products purchased through GEAR UP with CPR cannot be returned or exchanged unless they arrive damaged due to shipping. Damaged items must be reported within 48 hours of receipt with photographic evidence.

6. Intellectual Property

All content on this site, including text, images, and logos, is the property of GEAR UP with CPR and protected by copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.

7. Limitation of Liability

GEAR UP with CPR shall not be held liable for any damages arising from the use of or inability to use our site or services. This includes, but is not limited to, direct, indirect, or consequential damages.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the site after changes signifies acceptance of the updated terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the applicable local laws of the jurisdiction where services are provided, without regard to conflict of law provisions.

10. Training Equipment for Online Classes

  • Equipment Provision: For online classes requiring hands-on practice, GEAR UP with CPR may ship training mannequins and related equipment to students.
  • Credit Card Authorization: Prior to shipping any equipment, students must complete and sign a credit card authorization form permitting charges for unreturned or damaged equipment.
  • Return Requirements: Students must return all equipment within 15 days of:
    • Successfully completing their online training course, or
    • Failing to schedule or complete their online training (not due to GEAR UP with CPR's fault)
  • Return Process: GEAR UP with CPR will provide a USPS shipping label for equipment return. Students are responsible for packaging and dropping off the equipment at a USPS location.
  • Failure to Return: If a student fails to return all equipment within the 15-day period as specified above, the student authorizes GEAR UP with CPR to charge the credit card provided on the authorization form for the full amount specified on that form.
  • Incomplete Returns: If a student returns only part of the equipment or returns damaged equipment, a partial charge may be applied based on the value of the missing or damaged items.

11. Contact Information

For questions or concerns regarding these terms, please contact us at:
Email: admin@gearupwithcpr.com
Phone: +1 (347) 541-8630

By registering for our courses or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.